EVERYTHING YOU NEED TO KNOW ABOUT
As you start travelling we want to make sure you feel safe and confident. In this guide, you’ll find answers to your most pressing questions, along with real-time updates on travel requirements, important safety and hygiene information, and flexible booking options.
Things are changing – fast. And while there’s still much uncertainty, we’re here to guide you through it. And there’s a lot of good reason for hope. Many of us have already begun to hit the road. Others are making plans. For today, tomorrow, or even a year in advance.
Right now, we’re doing everything we can to ensure you can book with confidence and true flexibility. We’ve designed our booking policy to provide just that – should you wish to you postpone your trip (for whatever reason) anytime for free.
Ultimately, we want you to have peace of mind when you come with us. And we’ll do everything we can to secure that.
ALL SAFETY AND HEALTH MEASURES OBSVERED
Many of the destinations and operators you see on Hello Africa Travel are now working closely with the local health and tourism organisations to introduce a specific set of guidelines and measures to keep travellers safe, healthy, and happy on their travels.
High traffic areas and frequently touched surfaces will undergo deep cleaning and disinfecting throughout each trip.
Smaller group sizes make it easy to avoid large crowds and maintain a level of physical distancing on tour.
It's always a good idea to have travel insurance in case the unexpected happens, and it is a mandatory entry requirement for some countries.
We want you to book with confidence. Our flexible booking policy means that if you decide to make a new booking now and your plans change, you can postpone your travel plans and convert what you paid to credit.
You’re not locked in. We understand that things can change, which is why many of our operators allow you to choose a different booking date.
Just in case your new dates and your previous trip no longer work out, we have some operators that will let you choose a different trip or experience with them.
If you can’t pick your new dates and trip at the time of cancellation, some operators will offer you a credit towards a future trip with them.
The way we travel is evolving. We continue to monitor local public health recommendations, but what won’t change is our commitment to keeping you safe as you explore our big, beautiful continent.