Help shape the future of travel

Travel is at the heart of everything we do. When you participate in our research studies, your valuable feedback supports our mission to connect the world to authentic african experiences. Gathering feedback and research insights helps Hello Africa Travel develop the best possible products and services to meet your needs.

How the research lab works

  • 1. Sign Up

    Opt in to receiving invites to our research.

  • 2. Share Your Thoughts

    We will email you invites to surveys or phone calls, depending on the research opportunity.

  • 3. Claim Your Reward

    Each time you participate, you get rewarded with travel vouchers or money.


Types of research we carry out


We host group research and one-on-one sessions, which typically last 1 - 2 hours.

Phone interviews

Phone interviews are conducted by a researcher and typically last 30 mins to an hour.

Online Surveys

Online surveys allow us to gather quick feedback. You’ll be asked complete it within a specific time frame and take 5 - 10 mins to complete.

Who can sign up?

If you are a traveller over 18, and you're comfortable sharing your opinions and travel habits in detail, then yes! Some research studies can be completed in your own time, some however might involve scheduling specific times with our researchers. We’ll try to be as flexible as we can!

  You’re in complete control and you’re not obliged to participate in any of the research we invite you to. You can expect to receive one email invite every few months if you are a match.

How am I rewarded?

For each study you participate in, you will be rewarded with Hello Africa Travel travel credits. The travel credits you accumulate can then be applied to get discounts off future bookings. For example, if you accumulate R 500 travel credits, you can use this to get a R 500 discount off a future booking.


The credits accumulate in time, there’s no limit, and they have no expiration date. The more research you assist with, the more money you’ll get off your future bookings with Hello Africa Travel.


Each study has a different reward, and you’ll be able to see what the reward is before participating. You’ll receive your reward within 3-7 days of completing the study.

join our research panels

Frequently Asked Questions


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