Travel is at the heart of everything we do. When you participate in our research studies, your valuable feedback supports our mission to connect the world to authentic african experiences. Gathering feedback and research insights helps Hello Africa Travel develop the best possible products and services to meet your needs.
Opt in to receiving invites to our research.
We will email you invites to surveys or phone calls, depending on the research opportunity.
Each time you participate, you get rewarded with travel vouchers or money.
We host group research and one-on-one sessions, which typically last 1 - 2 hours.
Phone interviews are conducted by a researcher and typically last 30 mins to an hour.
Online surveys allow us to gather quick feedback. You’ll be asked complete it within a specific time frame and take 5 - 10 mins to complete.
If you are a traveller over 18, and you're comfortable sharing your opinions and travel habits in detail, then yes! Some research studies can be completed in your own time, some however might involve scheduling specific times with our researchers. We’ll try to be as flexible as we can!
You’re in complete control and you’re not obliged to participate in any of the research we invite you to. You can expect to receive one email invite every few months if you are a match.
For each study you participate in, you will be rewarded with Hello Africa Travel travel credits. The travel credits you accumulate can then be applied to get discounts off future bookings. For example, if you accumulate R 500 travel credits, you can use this to get a R 500 discount off a future booking.
The credits accumulate in time, there’s no limit, and they have no expiration date. The more research you assist with, the more money you’ll get off your future bookings with Hello Africa Travel.
Each study has a different reward, and you’ll be able to see what the reward is before participating. You’ll receive your reward within 3-7 days of completing the study.
You’re signing up to be in our research participant database. This means we'll reach out to you when a research session is available for which we think you would be a good fit.
You must be over 18 years of age and able to share your opinions in English, both written and verbally. Most research studies can be completed in your own time, some however might involve scheduling specific times with our researchers. We’ll try to be as flexible as we can!
You’re in complete control and you’re not obliged to participate in any of the research we invite you to.
It varies. We may contact you right away if we see that you would be a good fit for a current study, or you may not hear from us for a few months.
Compensation is determined based on the type of research being performed. You’ll be told about any potential compensation at the time you’re contacted to participate.
Yes. We won't share your information with anyone. You'll be listed anonymously in any documentation that is created based on your feedback.